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Specification

MultiBank Group review

The full specification for MultiBank Group, as recorded in the database.

ASICMASCySECCIMA (Cayman Islands)+4
8585 out of 100Sign up now
Screenshot of the MultiBank Group homepage
MultiBank Group's homepage, as it appears today.

MultiBank Group sits in the broad middle of our hundred, which is where most of the industry's competent firms are: nothing wrong with it, nothing that makes it the obvious pick. Regulated by ASIC (AFSL 416279); MAS (CMS101174); CySEC (430/23); CIMA (1811316); UAE SCA/CMA (20200000031); Mauritius FSC (GB23201531); Seychelles FSA (SD198); Vanuatu VFSC (700443); plus additional group registrations/licences, offering MetaTrader 4, MetaTrader 5, WebTrader, MultiBank-Plus / MultiBank App.

Our rating

85/100
  • Regulation9.3
  • Costs8.8
  • Platforms8.7
  • Markets8.7
  • Support8.0
  • Education7.5

One rating, identical across our sites - only the way it is shown changes. It averages six assessments: regulation, trading costs, platforms, markets, support and education.

What it costs to trade

8.8/10
Spread from
0.0 pips
EUR/USD spread
Approx. 0.1 pips, ECN
GBP/USD spread
Approx. 0.4 pips, ECN
Commission
$3 per side / $6 round turn, ECN
All-in cost, EUR/USD
Approx. 0.7 pips
Spread type
Variable
Overnight swap
Both: overnight swaps apply; swap-free accounts available
Inactivity fee
$60/month after 3 consecutive months inactivity
Currency conversion
Conversion rate/charges apply where currencies differ

Cost is where brokers in the same regulatory bracket actually differ.

A quoted spread from 0.0 pips is a raw-spread figure, which almost always means a separate commission per lot. Compare the two together - a "zero spread" account with a high commission can cost more than a wider spread with none.

Quoted spreads are best-case figures on the most liquid pair, in normal conditions. What you actually pay widens around news and at the session open.

MultiBank Group lists a minimum deposit of $50. Treat it as the cost of opening an account, not the cost of trading one - position sizing on a small balance is what tends to cause damage.

Markets and execution

8.7/10
Markets
Forex, Metals, Shares, Indices, Commodities, Cryptocurrencies
Currency pairs
55+
Total instruments
20,000+
Crypto CFDs
Yes
Maximum leverage
1:30
Execution model
ECN / Non-Dealing Desk market execution
Execution speed
Under 20ms
Order types
Market, limit, stop, stop-loss, take-profit, trailing stop
Servers
Global financial data centres including London and New York

Leverage is capped at 1:30, which is the retail limit under tier-one regulation. It is a protection rather than a restriction: it caps how quickly a position can move against your balance.

MultiBank Group covers forex, metals, shares, indices, commodities, cryptocurrencies. A wider range matters less than depth in the instruments you actually trade.

Funding options: visa, mastercard, bank transfer, skrill, neteller, cryptocurrency, sepa and local payment methods. Check withdrawal routes as well as deposit ones - they are often not the same, and the difference only becomes apparent when you try to take money out.

Platforms and tools

8.7/10
Platforms
MetaTrader 4, MetaTrader 5, WebTrader, MultiBank-Plus / MultiBank App
Own platform
Yes
Mobile app
Both proprietary and third-party
Browser trading
Yes
Automated trading
Yes; unrestricted EAs, automated trading and VPS
Copy trading
Yes, Social Trading
Indicators
80+ technical indicators and analytical tools
Third-party tools
VPS, MAM, PAMM, social trading
API access
Yes

MetaTrader 4 remains the most widely supported platform for expert advisors. If you rely on an existing EA, this is usually the deciding factor.

MetaTrader 5 handles more asset classes and order types than MT4, but expert advisors are not compatible between the two - an MT4 EA will not run on it.

Regulation and safety

9.3/10
Regulated by
ASIC (AFSL 416279); MAS (CMS101174); CySEC (430/23); CIMA (1811316); UAE SCA/CMA (20200000031); Mauritius FSC (GB23201531); Seychelles FSA (SD198); Vanuatu VFSC (700443); plus additional group registrations/licences
Regulator tier
Tier 1
Register entry
ASIC Professional Registers, AFSL 416279
Client money segregated
Yes
Held at
Top-tier regulated banks
Negative balance protection
Yes
Compensation scheme
Lloyd's of London excess-loss insurance up to $1 million per account under MEX Atlantic; statutory protection varies by entity
Audited by
Independent external auditors
Not available to
United States for retail CFD services, Iran, North Korea and other sanctioned/restricted jurisdictions

Across a hundred brokers, the licence is what separates the field fastest.

MultiBank Group holds tier-one authorisations from ASIC, CySEC and MAS. That matters more than any headline spread: it determines your leverage cap, whether losses can exceed your deposit, and what happens to your money if the firm fails.

It also operates an offshore entity (CIMA, VFSC, FSC and FSA). Which one you are onboarded to depends on where you live, and the two carry very different protections - worth confirming before you deposit.

ASIC caps retail leverage at 1:30, requires negative balance protection, and obliges the broker to hold client money in a separate trust account.

CySEC licences passport across the EU and follow the 1:30 retail leverage cap, with the Investor Compensation Fund covering eligible claims.

The Monetary Authority of Singapore applies some of the tightest conduct requirements in the region, and fewer firms hold its licence.

Client money is held separately from the firm's own money, at Top-tier regulated banks. That separation is what makes your balance recoverable if the company fails, rather than part of the pool its creditors divide up.

Negative balance protection applies, so a losing position cannot take the account below zero and leave you owing the broker money.

Covered by Lloyd's of London excess-loss insurance up to $1 million per account under MEX Atlantic; statutory protection varies by entity, which pays eligible clients up to its limit if the firm fails owing client money.

Check the licence yourself: ASIC Connect, the MAS Financial Institutions Directory, the CySEC register of investment firms, the Mauritius FSC register of licensees, the Seychelles FSA list of regulated entities.

Accounts

Minimum deposit
$50
Account types
Standard, Pro, ECN, Islamic, Demo
Account currencies
USD, GBP, EUR, JPY, CHF, AUD, NZD, CAD
Islamic account
Yes
Demo account
Yes
Professional account
Yes
Minimum trade size
0.01 lots
Time to open
Approx. 2 minutes

MultiBank Group runs 5 account types. More choice is not automatically better: the tightest headline spread almost always sits on the account that also charges a commission, so the comparison that matters is the two added together.

Base currencies: USD, GBP, EUR, JPY, CHF, AUD, NZD, CAD. Holding the account in the currency you fund it with avoids a conversion charge on every deposit and withdrawal - a cost that never shows up in a spread comparison.

The smallest position is 0.01 lots. For anyone starting carefully this matters more than the minimum deposit, because it sets the least you can put at risk on a single trade.

A demo account is available. Worth using for the platform rather than the results: fills are simulated, so it tells you how the software behaves but very little about execution.

Deposits and withdrawals

Deposit methods
Visa, Mastercard, bank transfer, Skrill, Neteller, cryptocurrency, SEPA and local payment methods
Withdrawal methods
Bank transfer, cards, Skrill, Neteller, crypto and supported local payment methods
Deposit time
Instant for cards, crypto and many electronic/local methods; bank transfer typically 1-3 business days
Withdrawal time
Processed within 24 hours; arrival depends on payment provider
Minimum withdrawal
$50
Local payment methods
PIX; Boleto; GCash; DragonPay; Thai QR; PayRetailers; KoraPay; PaymentAsia; Pagsmile; Fatoorah and others

Withdrawals are stated at Processed within 24 hours; arrival depends on payment provider, against Instant for cards, crypto and many electronic/local methods; bank transfer typically 1-3 business days for deposits. A gap between the two is normal and not in itself a warning sign - identity checks are a legal obligation, not obstruction. What is worth noticing is a withdrawal that keeps meeting new conditions after those checks are done.

Withdrawal routes: bank transfer, cards, skrill, neteller, crypto and supported local payment methods. Money is usually returned by the route it arrived on, so the deposit method you pick is in effect the withdrawal method you are picking too.

The minimum withdrawal is $50 - relevant if you intend to fund the account lightly, since it sets the smallest amount you can take out at a time.

Support and education

8.0/10
Support hours
24/7
Contact channels
Live chat, email, phone
Languages
Multilingual
Telephone
600 575 250 (UAE)
Email
cs@multibankfx.com
Live chat response
Typically under 2 minutes
Education
Extensive: Trading 101, educational articles, guides, platform education and webinars
Research
Market analysis, daily market updates, technical and fundamental analysis, trading tools

Support runs 24/7. Round-the-clock cover matters more than it sounds: a position held over a weekend or through an unexpected halt is exactly when you need somebody to answer.

Reachable by live chat, email, phone. A published telephone number is the one channel that is hard to fake and hard to ignore, so whether there is one says more than the number of channels does.

Languages: Multilingual. Being able to raise a complaint in your own language is worth more than it appears, because complaints are where precision matters most.

Education: extensive: trading 101, educational articles, guides, platform education and webinars. Treat broker-published material as an introduction rather than as advice - it is produced by a firm whose revenue rises when you trade more.

The company behind the brand

Legal entity
MEX Group Worldwide Limited
Company number
1580104
Headquarters
Dubai, United Arab Emirates
Founded
2005
Publicly listed
No
Parent company
Independent
Employees
1,000+
Also trades as
MultiBank Group; MultiBank FX; MEX Markets; MEX Atlantic

MultiBank Group has been trading for around 21 years, through at least one full market cycle. Longevity guarantees nothing on its own, but a firm that came through 2008 and 2015 has been tested in a way a recent entrant has not.

The contracting entity is MEX Group Worldwide Limited. This is the company you would actually have a relationship with, and it is worth checking that it is the same one named on the licence you are relying on: large brokers commonly operate several, and they are not equally protected.

Part of Independent. A parent adds resources, but the protections that apply to you are the ones attached to the entity that holds your account, not to the group.

MultiBank Group logo

Ready to open an account with MultiBank Group?

You will go straight to their site. It costs you nothing extra, and we may be paid a commission.

Regulated by
ASIC, MAS
Minimum deposit
$50
Spread from
0.0 pips
Max leverage
1:30

Your capital is at risk. Forex and CFD trading carries a high risk of losing money rapidly through leverage, and most retail accounts lose money. Nothing on this page is a personal recommendation.

Questions people ask about MultiBank Group

Who owns MultiBank Group?

MultiBank Group is independent rather than part of a larger group, and has been trading since 2005. Ownership decides who is accountable when something goes wrong, and a broker inside a listed group files accounts that anybody can read.

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